Microsoft office 2010 this product cannot be activated because the product key is not valid free dow.The product key is not valid - error when activating Office

It installs fine with the product key. Internet activation give me an error of "This product cannot be activated because the product key is invalid. I know the product key is good, still have the order email and double checked, would think it would not even complete install if it wasn't. The client does not want to purchase new software, as they will probably attempt to leave microsoft office 2010 this product cannot be activated because the product key is not valid free dow Office platform and go with Google Apps or OpenOffice or something like that.

Where did you order the product from? The product keys are usually on a label of the media or a MS cert. It was ordered online and I have the purchase order email with the product key, no physical media. From the setup dialog that comes up may take a minute you are supposed to be able to enter a key. It will prompt to send a text link to your phone, and you can complete activation by entering the code via phone texting keyboard, instead of verbally or phone keypad. I just tried that number and the prompt gets you through entering all million numbers then says it can't help you and hangs up.

I'm trying to just install office pro on a laptop with a legit key, cd, label, everything. It installs fine with the original valid product key and the original downloaded installer. Activation gets nowhere, online or via landline or cell app. To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks. Hey all I have an install of Office on Windows 10 bit that refuses to activate.

Best Answer. Verify your account to enable IT peers to see that you are a professional. Will have to say it only took about 90 minutes to get through the muck. View this "Best Answer" in the replies below ». Popular Topics in Microsoft Office. Which of the following retains the microsoft office 2010 this product cannot be activated because the product key is not valid free dow it's storing when the system power is turned off?

Submit ». You can try to activate via phone It was ordered online and I have the purchase order email with the product key, no physical media I have tried activating by phone twice, as I noted in the original question. Thai Pepper. Marcelo Nov 10, at UTC. Call them. They will get it sorted, likely give you a new product key. Bought online as in via Microsoft site or a re-seller or ebay?

Did you speak to someone in the Microsoft activation? Pirho99 This person is a verified professional. Try this phone for deprecated products: It will prompt to send a text link to your phone, and you can complete activation by entering the code via phone texting keyboard, instead of verbally or phone keypad.

Sounds like a blacklisted key in which case I'd suspect the validity of the license. This topic has been locked by an administrator and is no longer open for commenting.

Read these next